Operation Support(Sorting Quality) in Milton Keynes
JD.COM is looking for an Operation Support(Sorting Quality) in Milton Keynes
Job description
Job Responsibilities:
- Responsible for diagnosing and improving accounts receivable exceptions, closing financial receivable loss loops, and managing physical dispatch cycles to achieve accounts receivable improvement targets.
- Handle customer complaints (work orders) and improve loss and damage experiences to drive continuous quality enhancement.
- Promote the implementation of standard processes, monitor the effectiveness of experience and accounts receivable improvement initiatives, utilize digital tools for data monitoring, collect onsite issues, and provide optimization suggestions.
- Establish and execute standard operating procedures (SOP) for exception reporting.
- Develop and optimize SOP for the EU picking and transportation exception system.
Job Requirements:
- Bachelor’s degree or higher.
- Minimum of 5 years of relevant industry experience, with at least 3 years in this role or a similar field.
- Proficient in lean management methodologies, with strong data analysis skills and practical experience in continuous improvement.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Milton Keynes
- Type of Contract
- Part-time jobs
- Published at
- 09-10-2025
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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