Patient Experience Coordinator in London

Job description

Company Description

Tempus and Founders Health offers a holistic approach to self-improvement, integrating advanced technologies and leading experts in aesthetics and longevity. Located in London's prestigious Belgravia, our clinic provides exclusive anti-aging treatments and longevity wellness. Tailored to individual needs, our aesthetic and medical programmes aim to give a rejuvenated, youthful glow. At Tempus, we prioritize understanding your needs and creating bespoke care plans that deliver effective, long-lasting results in a relaxed environment.

Role Description

This is a full-time on-site role for a Patient Experience Coordinator located in London Belgravia. The role involves handling receptionist duties, managing appointment scheduling, and ensuring an exceptional patient experience. Key responsibilities include answering phone calls with proper etiquette, responding to WhatsApp messages, maintaining up-to-date medical records, and providing compassionate communication. Additionally, the role may support executive administrative tasks as needed.

Qualifications

• Strong Phone Etiquette and Communication skills
• Experience in Appointment Scheduling and Receptionist Duties
• Understanding of Medical Terminology
• Excellent organizational and time-management skills
• Ability to work efficiently in a high-paced environment
• Experience in the healthcare or wellness industry is an advantage
• Bachelor's degree or relevant certification in healthcare administration or related field is preferred

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Part-time jobs

Published at

23-09-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English