Service Designer in City of London

Job description

We’re looking for a Service Designer to join a growing design practice within a well-established agency. You’ll be delivering on projects within a well established Service Design team with plenty of opportunity to shape the work and influence how service design is delivered.

What you’ll be doing

• Working on projects across different sectors including public services, healthcare, financial services and retail
• Bringing structure and clarity to projects that are not always clearly defined upfront
• Delivering core service design activities such as service blueprints, journey mapping, research and identifying opportunities to improve end-to-end services
• Handling some light admin including timesheets and budgets to keep projects on track

What’s on offer

• Career development and progression as the practice grows, with structured training and support
• A genuinely collaborative and supportive culture, with leaders who are hands-on mentors
• Exposure to a wide range of project types, from redesigning public services to building new operating models for major financial institutions
• Future opportunities to collaborate with global teams

What we’re looking for

• At least 2 years of dedicated service design experience
• A portfolio that clearly shows your approach, service design thinking and examples of service blueprints
• Business-savvy mindset, able to see the bigger picture and shape outcomes for clients

2 days a week in their London office.

£50,000

If this sounds like you or you would like to hear more, APPLY to ben@zebrapeople.com

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

09-10-2025

Profession type

Design / Fashion

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English