Building Surveyor in City of London

East End Homes is looking for an Building Surveyor in City of London

Job description

Main Duties and Responsibilities Purpose of the Job

  • To provide a sensitive, customer-focused Technical Service that is efficient, delivers value for money, and reflects the Equality and Diversity policies of East End Homes.
  • To contribute towards achieving East End Homes’ Corporate Objectives and service delivery plans.
  • To ensure the safety, compliance, and effective maintenance of East End Homes premises and estates.
  • To work collaboratively with internal teams, residents, contractors, and specialist service providers to deliver high-quality, timely, and cost-effective technical solutions.
  • To achieve high levels of resident satisfaction through professional service delivery.


  • Raise orders, specify, diagnose, and issue repair instructions ensuring high-quality standards are met.
  • Carry out site inspections as well as desktop inspections to assess work requirements.
  • Undertake pre, post, and quality inspections of works to confirm compliance with specifications, safety, and value-for-money principles.
  • Understand and correctly apply Schedule of Rates (SOR) codes when raising and assessing works orders.
  • Authorise variation orders (VO) within remit ensuring value for money is demonstrated.
  • Write detailed reports and provide recommendations for actions following inspections or investigations.
  • Verify contractor payments with finance teams when required.
  • Oversee and monitor the voids process to ensure properties are let within agreed timescales, budgets, and to East End Homes letting standards.
  • Ensure contractors are held accountable for delays in void turnaround and escalate issues where necessary.
  • Manage contractor performance and promptly address issues affecting repair quality or turnaround times.
  • Manage fire risk assessment processes, ensuring timely completion, review of recommendations, and recording of actions on databases.
  • Identify and schedule corrective works for fire safety issues.
  • Oversee asbestos management, ensuring accurate information is maintained and made available to contractors, and assist in policy updates.
  • Carry out playground and estate facility inspections in line with Health & Safety legislation, programming remedial works where necessary.
  • Manage specialist treatments including mould and pest control issues.
  • Programme planned maintenance schemes and cyclical works in collaboration with contractors and service providers.
  • Specify, tender, and oversee projects, ensuring compliance with East End Homes’ financial regulations and procurement policies.
  • Supervise minor and major accessibility adaptations following Occupational Therapist recommendations.
  • Process Disability Facility Grant (DFG) applications and ensure works are completed effectively.
  • Manage insurance-related repairs, preparing specifications, and progressing associated administration.
  • Respond promptly and effectively to complaints, MP and Board enquiries, and client advocate concerns in line with policies and procedures.
  • Provide clear advice and guidance to tenants and leaseholders on property alterations, repair processes, and technical matters.
  • Participate in East End Homes’ out-of-hours rota when required to provide technical support for emergencies.
  • Attend contractor, neighbourhood, and technical meetings, providing updates and professional advice on repair history and ongoing issues.
  • Keep up to date with legislative changes, statutory compliance requirements, good practice, and industry codes of practice, applying them to all areas of work.
  • Undertake project work specific to the technical service as required.
  • Represent East End Homes as a witness in legal proceedings if necessary.
  • Manage contractors effectively to ensure service delivery meets standards and agreed KPIs.


Person Specification – Technical Officer

Skills and Knowledge

  • Understanding of repairs, maintenance, and improvement of housing stock.
  • Knowledge of fire risk and asbestos management in a housing environment.
  • Understanding of void processes and letting standards.
  • Strong knowledge of statutory compliance, Health & Safety legislation, industry codes of practice, CDM regulations, and Building Regulations.
  • Ability to use and interpret Schedule of Rates (SOR) codes accurately.
  • Strong IT skills and ability to use housing management and asset systems.
  • Well-developed communication, negotiation, and report-writing skills for professional interactions with tenants, staff, and contractors.

Experience

  • Proven experience delivering a customer-focused technical support role in a housing environment.
  • Experience monitoring contractor performance against contract specifications and KPIs.
  • Experience undertaking technical inspections, managing responsive, planned, and void works.
  • Experience raising orders, authorising variation orders, and demonstrating value for money in contract management.
  • Experience managing contractors effectively to ensure service delivery standards are met.

Personal Qualities

  • Flexible, solution-oriented, and committed to providing excellent customer services.
  • Ability to work on own initiative while contributing effectively to both local and central teams.
  • Empathy in service provision with an understanding of diverse customer needs, including vulnerable residents.
  • Willingness to participate in out-of-hours duties when required.
  • Strong commitment to equality, diversity, and continuous improvement.

Extra information

Status
Open
Education Level
Secondary School
Location
City of London
Type of Contract
Part-time jobs
Published at
09-10-2025
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Part-time jobs | Secondary School

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