Commercial Account Handler in Stourbridge

Job description

To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Commercial Account Handler to join our dynamic Insurance Services team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As one of our Account Handlers, you’ll be right at the forefront of helping us deliver this mission by acting as vital support for our Insurance team, executives and clients.

We're looking for someone with:

• High-level inter personal skills
• Report writing experience
• Planning, organisational and time management skills
• Confidence in being able to communicate to people with various levels of knowledge - face to face, over the telephone and in writing
• Computer literacy and a thorough understanding of Company software

Using these skills, you'll be:

• Actively securing renewal business by re-broking existing business
• Handling any complaints in accordance with company procedures and regulatory requirements
• Reviewing the demands and needs of clients and advise on the most appropriate insurances to meet their demands and needs
• Ensuring bad debt queries are dealt with efficiently and in line with company procedure
• Responding to client/insurer/third party enquiries by written or oral means
• Liaising with Account Executives in all aspects of account handling
• Ensuring all business activity fully complies with FCA regulation

Key Information:

Location: Stourbridge

Hours: 35 hours, hybrid working

If you're interested, please click apply!

Extra information

Status

Open

Education Level

Secondary School

Location

Stourbridge

Type of Contract

Part-time jobs

Published at

09-10-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English