MIM® Associate Trainer in Cambridge

Job description

MIM® is the global leader in Major Incident Management training and certification. We work with organisations like Visa, Amazon, NHS, and Deloitte to transform incident response performance and leadership culture.

We’re expanding our delivery team and are seeking x3 exceptional Associate Trainers to deliver MIM® Professional®, Expert®, and Director® courses to our growing global client base.

Type: x3 Freelance Associate / Contract

Location: Remote or On-site (UK / Global delivery as required)

Rate: Competitive daily rate + performance bonuses

Reporting to: Operations Director

Key Responsibilities

• Deliver MIM® training sessions (virtual, classroom, or hybrid) using our official content and frameworks.
• Facilitate engaging discussions, practical exercises, and real-world case studies.
• Maintain MIM® brand and high-quality training standards.
• Participate in periodic calibration and “train the trainer” sessions.
• Contribute to continuous improvement of materials and learner experience.
• Accurately report session feedback and participant scores.

Essential Skills & Experience

• Proven background in Major Incident Management, Service Management, or IT Operations Leadership.
• Confident facilitator with strong presentation and communication skills.
• Prior experience delivering corporate training or workshops (virtual or classroom).
• Understanding of ITIL®, DevOps, or related frameworks advantageous.
• Professional, reliable, and client-focused.

Preferred Certifications

• MIM Professional®, Expert®, or Director® (or willingness to complete)
• ITIL®, ISO 20000, or equivalent service management certifications

What We Offer

• Access to global delivery opportunities and enterprise clients.
• Fully prepared, world-class training materials and support.
• Ongoing certification, mentoring, and brand recognition as part of the MIM® global network.
• Option to progress to Lead and Master Trainer roles.

How to Apply

Send your CV and short video (1–2 mins) introducing yourself and why you’d like to join the MIM® trainer network to:

info@majorincidentmanagement.com

Subject: “Associate Trainer Application – [Your Name]”

Extra information

Status

Open

Education Level

Secondary School

Location

Cambridge

Type of Contract

Part-time jobs

Published at

11-10-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English