Customer Service Advisor in Newcastle Upon Tyne

Job description

Now Hiring: Customer Service Advisor (Full-Time, Office-Based)

Location: Newcastle – Cobalt Business Park, Mercury House (NE27 0BY)

Salary: £23,000 – £24,000 per year (PAYE) + Holiday Benefits

Hours: 37.5 hours per week | Rotational shifts (including weekends)

Contract: Full-time, Contract-to-Permanent

Are you passionate about delivering exceptional customer service and ready to grow your career with one of the UK’s leading banking service providers?

We’re looking for Customer Service Advisors to join our dynamic team.

You’ll receive comprehensive paid training (2–3 weeks) to ensure you’re confident and fully prepared to deliver top-quality customer support.

Your Role:

• Respond to customer calls promptly and professionally.
• Log and validate all customer interactions using internal systems.
• Resolve queries efficiently using the right tools and resources.
• Deliver a first-class experience on every interaction, every time.

What We Offer:

• Competitive salary + holiday pay.
• Full training and continuous support.
• Opportunity to transition to a permanent role.
• A collaborative and friendly team environment.
• Modern office space in Newcastle’s Cobalt Business Park.

If you’re customer-focused, empathetic, and a strong communicator who enjoys problem-solving and helping people, we’d love to hear from you!

Apply today and take the next step toward a rewarding career in customer service.

Extra information

Status

Open

Education Level

Secondary School

Location

Newcastle Upon Tyne

Type of Contract

Part-time jobs

Published at

01-11-2025

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English