Community Associate in City Of London

Job description

Community Associate

Location: City - 5 days on-site

Salary: £30,000

My client is seeking a proactive and personable Community Associate to be the welcoming face and operational backbone of one of our vibrant work spaces. This role plays a vital part in ensuring an exceptional member experience, managing daily operations, and fostering a strong sense of community.

Key Responsibilities

1. Front Desk & Guest Experience

• Serve as the primary point of contact for members and guests.
• Maintain a professional, welcoming, and well-organised entrance area.
• Deliver excellent hospitality and customer service during key business hours.

2. Member Relations & Community Building

• Develop meaningful relationships with members to understand their needs and foster engagement.
• Proactively connect members to encourage collaboration and support a strong community culture.
• Act as a knowledgeable ambassador for the brand, values, and offerings.

3. Operational Support

• Monitor and maintain the functionality of building facilities.
• Liaise with external suppliers and contractors to resolve issues efficiently.
• Ensure that operational standards and cleanliness are consistently upheld.

4. Event Facilitation

• Assist with the planning and execution of community events and programming.
• Ensure events run smoothly and contribute to member satisfaction and engagement.

5. Product & Service Knowledge

• Maintain a strong understanding of the company’s services and how they benefit members.
• Communicate offerings clearly and effectively to members and visitors.

What We’re Looking For

• A natural people-person with excellent interpersonal and communication skills.
• Highly organised, detail-oriented, and capable of multitasking.
• Enthusiastic, adaptable, and proactive with a can-do attitude.
• Previous experience in hospitality, front-of-house, community management, or operations is a plus.

If this sounds like you please upload your CV in Word format

Extra information

Status

Closed

Education Level

Secondary School

Location

City Of London

Type of Contract

Part-time jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English