Collections Analytics Lead in United Kingdom

Job description

COLLECTIONS ANALYTICS LEAD

£100,000 + PENSION + BONUS

REMOTE

A growing unsecured consumer lender has a new growth role in the collections department that will hopefully be leading to progressing to a head of role for the successful candidate.

THE COMPANY

This unsecured personal lender who operate through aggregator sites need a collections lead to drive strategy forward on the collections operations and risk strategy front. They provide flexible remote working arrangements, a car allowance and strong bonus & pension.

THE ROLE

You can expect to be involved in the following day to day:

• Champion customer outcomes by evolving approach to vulnerable customers and forbearance
• Lead and inspire both internal teams and external partners, holding accountability for productivity, quality, service delivery, and cost efficiency
• Design and execute a forward-thinking strategy for collections and recoveries that aligns with broader business goals and supports scalable growth
• Collaborate cross-functionally with Product, Customer Service, and Finance to ensure a cohesive and integrated collections approach
• Drive data-led initiatives to enhance performance across the collections and recoveries lifecycle
• Harness technology and innovation to improve customer experience, accessibility, and financial inclusion
• Ensure regulatory compliance across all collections activities, proactively managing risk and resolving any compliance concerns
• Streamline operations by optimising workflows and leveraging automation to reduce manual processes and boost efficiency
• Deliver clear, actionable reporting on key metrics, identifying trends and implementing targeted improvements
• Set and monitor strategic goals in partnership with senior leadership to reduce delinquency, minimise losses, and maximise recovery rates

SKILLS AND EXPERIENCE

• 10+ years of collections experience within consumer lending
• Experience with SQL
• Good communication skills
• Strong stakeholder abilities

SALARY AND BENEFITS

• Car allowance
• Discretionary Bonus
• High pension contribution
• Private Medical

HOW TO APPLY

Please register your interest by sending your CV to Shane McWilliams via the Apply link on this page.

Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Part-time jobs

Published at

18-10-2025

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English