Installation and Operations
JD.COM is looking for an Installation and Operations in Luton
Job description
Job Responsibilities
- Coordinate regional home appliance installation and maintenance tasks, regularly analyze service achievement data, and drive the implementation of improvement plans.
- Lead the operation management of service providers, and enhance overall service performance through frontline research and feedback mechanisms.
- Establish an order anomaly early warning and monitoring system, and follow up on closed-loop management across all links to ensure service timeliness。
- Organize training for service providers and engineers, and promote service standardization as well as resource planning and optimization of large-item service networks.
Skills & Qualifications
- Experience in furniture/appliance installation or similar field.
- Leadership experience in managing teams.
- Strong organizational and problem-solving skills.
- Ability to train and develop team members.
- Excellent customer service and communication skills.
- Hands-on approach and ability to handle physical tasks when needed.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Luton
- Type of Contract
- Part-time jobs
- Published at
- 22-12-2025
- Profession type
- Logistics jobs
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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