Sales Assistant in London

Job description

Company Description

AMAIA CLOTHING LIMITED is a premium kidswear company based in London, offering chic and refined clothing for lively and happy children. With a flagship store in Chelsea and a website shipping worldwide, AMAIA CLOTHING LIMITED has been trusted by families since 2004. Designed in London and made in Spain in family-owned ateliers, our clothes are known for their timeless elegance, matching looks for siblings, and attention to details. Amaia has opened a new concession at Harrods on July 2025.

Role Description

As a sales associate, you will play a key role in representing the brand within Harrods, ensuring an elevated customer journey that reflects our values. You will drive sale through exceptional client service, product knowledge, and a genuine passion for luxury retail.

• Deliver a personalised and memorable client experience that reflects Amaia’s signature warmth and sophistication.​
• Maintain strong product knowledge to confidently present the brand’s collections, materials, and craftsmanship.​
• Consistently overachieving in sales, striving to increase on personal and store targets.​-Ensure impeccable visual merchandising and stock presentation in line with the brand and Harrods Standards.​-
• Manage client transactions with precision, using the Harrods POS system in line with operational guidelines.​
• Contribute to replenishment, stock control, and daily operational tasks.​
• Represent the brands value through professional presentation and communication.​
• Assist in client outreach and support clienteling initiatives to grow brand’s loyal customer base.
• Collaborate with Harrods team to ensure day to day operations and uphold concession standards.
• Check all deliveries are correct and report any discrepancies to Concession Manager.​​

Qualifications

• Team player​
• Proactive in fast paced environments​
• Flexible to work weekends, bank holidays and peak seasons -
• Strong interpersonal and communication skills
• Previous experience in retail is a must, in a premium environment
• Ability to effectively interact with customers and provide exceptional service
• Attention to detail and a passion for delivering a positive customer experience
• Knowledge of children's clothing is beneficial
• Fluent English mandatory + second language would be a plus
• Harrods experience would be a plus

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Part-time jobs

Published at

30-10-2025

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English