Solution Designer in City of London

Job description

Role: Solution Designer – Financial Crime Engineering

Location: London (Hybrid)

Duration: 6-Month Contract

Rate: £600 - £650 (Inside IR35)

Key Essential Skills:

• Extensive and recent hands-on experience in ServiceNow case management system design, including data models, workflows, integrations, and user interfaces.
• Proven track record of designing, building, and implementing case management solutions specifically on ServiceNow (priority), or on other leading case management platforms such as Pega, Appian, or Camunda.
• Ability to immediately add value in a case management context, requiring no ramp-up or additional training on ServiceNow or equivalent platforms.
• Experience in lower-level technical design, with hands-on coding (Python is a plus).
• Background in designing complex, large-scale engineering solutions in financial crime compliance (sanctions, fraud, AML, KYC, export controls).
• Advanced communication skills with demonstrable stakeholder management, able to align technology solutions with business operations and architecture standards.
• Familiarity with cloud and on-premise platforms (AWS, Azure), particularly in system integrations with CRM, billing, and document management services.
• Strong independent delivery and solution troubleshooting skills.
• Full adherence to regulatory (GDPR, FCA) and architectural standards (Digital Blueprint, Enterprise Architecture).

Desirable Skills

• Excellent written and verbal communication, complex technical matters for non-technical audiences
• Familiarity with automation/orchestration strategies for case management
• Experience supporting code reviews, testing, and release management teams
• Experience communicating and presenting architecture/designs to governance or technical review forums

Overview:

This is an exciting opportunity to join the Financial Crime Engineering team as a Solution Designer, supporting large-scale, complex transformation workstreams. You’ll be responsible for designing end-to-end and stream-level technology deliverables, engaging with multiple senior stakeholders and aligning architecture decisions with business change, operations, and wider technology teams. You’ll contribute to a multi-year, transformative initiative for Financial Crime across Sanctions, Fraud, AML, KYC, and Export Controls, rolling out best-in-class solutions for one of the world’s leading financial organizations.

Role & Responsibilities:

• Lead end-to-end system design for case management solutions using ServiceNow (data models, workflows, integrations, UI)
• Collaborate with central ServiceNow architecture to implement robust design governance within Financial Crime systems
• Develop lower-level designs and, if needed, hands-on proposals (coding experience in Python is beneficial)
• Serve as subject matter expert for ServiceNow Case Management; experience with Camunda, Pega, Appian also valued
• Evaluate and recommend ServiceNow modules/plugins to enhance functionality
• Deliver integration designs with external systems (CRM, Billing, Access, Document Repositories)
• Support code reviews, testing, and release management with best practices guidance
• Implement automation and orchestration for streamlined case management
• Ensure compliance with data privacy/regulatory frameworks (GDPR, FCA)
• Uphold technical quality and design standards per clients Digital Blueprint and Enterprise Architecture
• Communicate solution design and present to governance forums for review/signoff

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

06-11-2025

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English