Freight Operations Supervisor in Kent

Job description

About the Company: Our Kent based client are Global Freight Forwarder, this position requires a highly motivated to supervise and encourage a team of x3.

About the Role: This role will be responsible for coordinating and managing the transportation of goods, ensuring timely and cost-effective delivery.

Responsibilities:

• Coordinate the end-to-end freight forwarding process for air, sea, and land shipments.
• This include General Forwarding and assisting on Projects (as directed).
• Monitor and manage own jobs, with reference to operational and financial margins.
• Work under the guidance of Head of Projects – ensure effective communication through the projects supply chain.
• Communicate with clients, suppliers, and transport companies to ensure smooth and efficient shipment of goods.
• Delegate clearly and precisely with their Team.
• Prepare and process shipping documentation, including bills of lading, customs declarations, and invoices.
• Monitor shipments to ensure they are on schedule and resolve any issues that arise.
• Negotiate rates with carriers and maintain relationships with logistics partners.
• Ensure compliance with all relevant regulations and standards.
• Provide excellent customer service and support to clients, addressing inquiries and providing updates on shipment status.
• Maintain accurate records and documentation related to shipments.
• Ensure all Job detail data and documents are logged in the Cargowise system.
• Ability to work independently and as part of a team.
• Ability to Supervise work of x3 Operational team members and the use of Cargowise.
• Work with Team to ensure smooth operations of all modes of jobs/shipments.
• Take project work team meetings to discuss jobs, issues, training, targets, goals, changes.
• Help develop staff with skills in both Freight forwarding and systems.
• Ensure Cargowise is being used correctly by all staff and help given where needed.
• Report to management to discuss jobs, issues, training, targets, goals, changes.
• Ensure compliance with all relevant regulations and standards.
• Ensure all WIP and Accruals are managed on all Jobs.

Qualifications:

• Strong knowledge of international shipping regulations and procedures.
• Proactive, forward-thinking, and dynamic approach to problem-solving and decision-making.
• Commercially minded with a strong understanding of cost-effective shipping strategies.
• Excellent organisational and time-management skills.
• Effective communication and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in Cargowise and be able to use this system efficiently and effectively.
• Attention to detail and a high level of accuracy.
• Flexibility to handle changing priorities and meet deadlines.

Extra information

Status

Open

Education Level

Secondary School

Location

Kent

Type of Contract

Part-time jobs

Published at

10-11-2025

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English