Colleague Experience Lead in Ipswich

Job description

Job Title: Colleague Experience Lead

Location: Wherstead Park, Ipswich, Suffolk

Salary: £40,000 – £50,000 per annum

Hours: Full-time, 37.5 hours per week, Monday to Friday

Contract Type: Permanent, Hybrid working (minimum 3 days per week at Head Office)

Reporting to: People Business Partner

Team: People Business Partnering

Closing Date: Tuesday 9th December 2025

About the Role

Are you passionate about creating a workplace where colleagues feel valued, connected, and inspired? We’re looking for a Colleague Experience Lead to join our People Business Partnering team at the East of England Co-op.

In this pivotal role, you’ll lead the design and delivery of initiatives that enhance engagement, recognition, and overall colleague experience across our Co-op. From managing our Values in Practice (VIP) Awards to driving engagement surveys and turning insights into action, you’ll help build a culture where every colleague can thrive.

If you’re a creative and analytical HR professional with a flair for engagement and communication, this is your opportunity to shape how we recognise and connect with our people.

What You’ll Be Doing

• Design, deliver and oversee colleague engagement and recognition initiatives aligned to our strategy.
• Own and manage the Values in Practice (VIP) Awards, celebrating colleague contributions.
• Lead the delivery of engagement and pulse surveys, analysing results and identifying actions.
• Partner with leaders and People teams to embed colleague voice and engagement in decision-making.
• Monitor and report on engagement metrics, translating insights into continuous improvement.

What You’ll Need

• Experience in HR, colleague engagement or internal communications.
• Proven track record managing surveys, feedback or recognition programmes.
• Strong analytical skills and ability to turn insights into meaningful actions.
• Excellent communication and stakeholder engagement skills.
• Project management capability and a creative approach to engagement.
• CIPD Level 5 or equivalent experience (desirable).

Why Join Us?

At the East of England Co-op, we’re proud to put people at the heart of our purpose.

As Colleague Experience Lead, you’ll have the chance to influence how thousands of colleagues experience life at our Co-op shaping culture, engagement and recognition in a values-led organisation.

We offer hybrid working, a collaborative culture and a genuine opportunity to make a lasting difference in how our people connect, contribute and celebrate success.

Apply now to lead meaningful engagement across our Co-op community.

Extra information

Status

Open

Education Level

Secondary School

Location

Ipswich

Type of Contract

Part-time jobs

Published at

06-12-2025

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English