HR Hub Team Leader in Birmingham

Job description

My client, a leading international law firm, with offices around the UK, are now seeking a HR Hub Team Leader to join the wider HR team, on a permanent basis.

This is a great opportunity for an individual looking to carve out a career within HR Operations. The role sits with the wider HR Hub supporting the firm with all general HR matters and processes. A great opportunity for someone looking for a broad and busy role!

The key duties will include:

• Direct line management for 4 HR Operations Administrators
• Working collaboratively with all HR Operations Team Leaders within the HR Services team
• Become the subject matter expert in the Onboarding & Admin hub and represent the team
• Oversee and monitor the internal ticketing system, ensuring high priority tickets are actioned in a timely manner
• Delegating tasks to team members and supporting team members with prioritisation
• Managing the relationship with employment screening provider matrix security watchdog, ensuring we are working collaboratively
• Producing weekly reports to support the business and HR Management Team
• Ensuring all tasks are processed in a timely manner and a seamless onboarding experience for our employees
• Quality check data entry carried out by the team and providing team members with real time constructive feedback
• Enhancing current processes to ensure we deliver service excellence
• Upskilling and coaching team members to deliver a customer centric HR service

The HR Hub Team Leader will have exceptional people and stakeholder management skills, be able to communicate to a high standard, both by phone and on email and have an excellent work ethic. The ideal candidate will have either previous HR Operations experience within a financial services, professional service or law firm environment and be able to keep to tight deadlines and produce work to a high level.

Extra information

Status

Closed

Education Level

Secondary School

Location

Birmingham

Type of Contract

Part-time jobs

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English