GUCCI Client Advisor, Selfridges in London

Job description

Summary

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for Client Advisors to join our team in Selfridges on a full time permanent contract. We operate on a 4-day workweek (40 hours in 4 days).

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Job Description



Key Accountabilities

• Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities

• Effectively uses cross- and upselling techniques to maximize sales opportunities

• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques

• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store

• Combines styling knowledge with the ability to mix-and-match products to best serve the client

• Develops local and international client base and seeks to recruit and develop top clients
  
  

Requirements

• Some experience working in a high-end fashion brand or hospitality

• Proven track record in achieving sales targets and develop clients

• Passion for and sound knowledge about Gucci and luxury fashion

• Works productively in a high-pressure, fast-paced environment

• Fluent in English, any additional languages would be a plus

• Ability to work varied hours/days, including weekends as needed

Job Type

Regular

Start Date

2025-12-08

Schedule

Full time

Organization

Gucci Ltd.

Extra information

Status

Closed

Education Level

Secondary School

Location

London

Type of Contract

Part-time jobs

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English