Digital Merchandising Coordinator in West Midlands

Job description

Digital Merchandising Coordinator

Industry: Trade / E-Commerce / Retail

* Play a key role in shaping online product presentation and customer experience

* Blend creative copywriting with data-driven optimisation

* Join a growing, fast-paced environment with strong career development opportunities

Brief Overview of Role for Digital Merchandising Coordinator:

This role is responsible for ensuring that all online product content is accurate, engaging, and optimised for discoverability. You'll work cross-functionally to keep product listings updated, craft SEO-friendly copy, improve search and merchandising functionality, and support wider digital content initiatives that enhance the customer journey.

Key Responsibilities:

* Maintain accurate and up-to-date product listings, including descriptions, specifications, images, pricing, and brand information

* Support SEO-optimised product copy to drive engagement and conversion

* Collaborate with marketing and commercial teams to create compelling content and support wider campaigns

* Work closely with buying and merchandising departments to ensure product presentation aligns with business goals

* Liaise with external partners to continually enhance and refresh product data

* Uphold tone of voice guidelines and act as a brand guardian across digital content

* Upload new products, manage categories, and maintain product hierarchies

* Monitor customer reviews and respond to product-related enquiries

* Stay updated on industry trends and best practices in digital merchandising and SEO

About the Company: Looking for a Digital Merchandising Coordinator

A well-established, fast-growing business within the trade and retail sector, dedicated to supporting customers with a wide range of high-quality products. Operating in a dynamic, fast-paced environment, the company values teamwork, inclusivity, and delivering an excellent customer experience. They are committed to personal development, offering clear progression and opportunities to learn in a supportive environment.

Job Requirements for Digital Merchandising Coordinator:

A detail-oriented digital content professional with a passion for product presentation, search optimisation, and customer-focused online experiences.

* Experience in digital merchandising, product content management, or e-commerce

* Strong copywriting skills with the ability to produce SEO-friendly content

* Familiarity with search configuration, filters, facets, and other merchandising tools

* Excellent organisational skills and strong attention to detail

* Ability to work cross-functionally and build strong internal relationships

* A proactive mindset with the ability to manage multiple tasks in a fast-paced environment

The Benefits for Digital Merchandising Coordinator:

• £28,000-£30,000 depending on experience
• Bonus
• Flexible working 3 days in the office (Birmingham)
• Healthcare
• Company discounts
• Career progression opportunities

Extra information

Status

Closed

Education Level

Secondary School

Location

West Midlands

Type of Contract

Part-time jobs

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English