Events Ambassador in London

Job description

Do you love providing seamless guest experiences and are passionate about delivering high quality events?

Join our team as an Events Ambassador for one of our flagship contracts near Canary Wharf. In this position, you’ll play a key role in delivering an award-winning service for a leading Big Four audit and accounting firm, ensuring an exceptional experience through looking after the entire event lifecycle.

If you’re enthusiastic about crafting memorable moments and excel in a dynamic environment, this is the perfect opportunity for you. As the first point of contacts of all thing’s events related, you’ll use your interpersonal skills to build connections, respond to enquiries, and handle any concerns with ease.

Type of contract: Full-time, Permanent

Hours: 40 hours per week (Monday to Friday, 8 AM and 5:30 PM) with occasional late stay upon request.

Ideal start date: 19th January 2026

Salary: £34,554 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer subsidised meals/allowance while on duty.
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
  
  
  

Main Responsibilities

• Provide end-to-end coordination of events. Supporting planning, booking, and on-the-day delivery as directed by the Events and Reservations Team Leader.
• Advise hosts on the most suitable event spaces, ensuring selections align with availability, capacity limits, and safety standards.
• Arrange and manage virtual and hybrid events, ensuring all processes comply with policies and procedures.
• Collaborate closely with the onsite team to oversee events from setup to close, including troubleshooting issues, resolving equipment or technical problems, and ensuring smooth execution.
• Supervise and direct event support teams, such as setup crews, AV technicians, hospitality staff, and cleaners, to ensure seamless coordination.
• Confirm that all event setups (including furniture, staging, décor, and equipment) meet customer specifications and comply with safety, fire, and health regulations.
• Coordinate food and beverage requirements, order supplies, arrange audiovisual equipment, organise signage, and ensure décor elements (e.g., floral arrangements, linens, colour schemes) meet expectations.
• Oversee venue access, including opening and securing facilities or liaising with onsite operations before and after events.
• Support the delivery of events outside core business hours when required.
  
  
  

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Ideally, have at least 2 years of experience in events or in a similar role.
• Demonstrate strong customer service and interpersonal skills.
• Detail-oriented with a positive and approachable demeanour, making them a dependable and collaborative team member.
• Takes pride in their organisation skills and attention to detail.
  
  
  

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Part-time jobs

Published at

10-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English