Front of House Supervisor

Job description

WHAT IS IN IT FOR YOU?

• Permanent role
• Gateshead area location
• Up to £16 per hour / 40-hour week – working hours a combination of days/backs (latest restaurant closes is 11pm) – weekend working (however approximately 1 weekend off in 3)
• Opportunity to undertake additional hours
• Staff meal provided at the end of each shift
• Discount on food and bar area
• Incentive bonuses based on customer reviews
• 28 days holiday including statutory
• Shared gratuity across the business

THE BUSINESS

Our client is looking for an experienced and confidentFront-of-House Supervisorto join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations.

The organisation employ’s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead’s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences.

The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.

THE ROLE

• Supervise front-of-house staff, including servers, bar team, and cleaners
• Oversee bar operations and ensure responsible service
• Manage the till, cash handling, and end-of-day procedures
• Maintain a clean, organised, and welcoming dining environment
• Handle customer enquiries, feedback, and resolve issues professionally
• Support with training, allocating tasks, and coordinating daily operations
• Work closely with management to maintain high service standards

THE PERSON

• Previous experience in a FOH Supervisor or senior hospitality role
• Strong leadership, communication, and organisational skills
• Ability to work efficiently during busy service periods
• Good understanding of customer service and restaurant operations
• Reliable, professional, and flexible with evening/weekend availability
• Customer focused
• Flexibility to work a combination of shifts

TO APPLY

Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group

Extra information

Status

Closed

Education Level

Secondary School

Location

Gateshead

Type of Contract

Part-time jobs

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English