Sales Development Representative

Job description

Location: London office (Liverpool Street) with flexible hybrid working

Contract: Full-time

Reports to: Head of Sales / Sales Director

About R3 Digital

R3 Digital is a Salesforce Platinum (Summit) Partner and one of the UK’s leading consultancies specialising in Healthcare and Life Sciences. With a team of 35 specialists, over 200 Salesforce certifications, and award-winning delivery (including Salesforce’s UK&I Rising Star Partner of the Year), we design and implement transformative solutions across:

• Artificial Intelligence and Agentforce
• Salesforce Platform & Industry Clouds
• Enterprise Architecture, Advisory & Solution Design
• Implementation, Integration (MuleSoft), Data & Analytics
• Managed Services, Maintenance & Ongoing Support

We are deeply embedded in the healthcare sector - from NHS trusts and mental health providers to medical device manufacturers, biotech, and clinical services organisations. Our solutions tackle real-world, high-impact challenges: digital front doors, patient access, AI-powered call triage, clinical workflow automation, and referral-to-placement journeys.

Our London office (near Liverpool Street) anchors a collaborative, delivery-focused culture where consultants, architects, developers, and commercial teams work together to solve meaningful problems.

Joining R3 means joining a company that is growing fast, investing heavily in AI, and is committed to developing the next generation of consultants, account managers, project managers, solution architects, and AI specialists.

The Role: Sales Development Representative (SDR)

We are hiring three ambitious SDRs to join our growing sales organisation. This is a perfect entry point into the world of Salesforce, AI, consulting, and digital transformation.

As an SDR, you will be responsible for generating and qualifying new business opportunities for our consulting, implementation, and AI services. You will become an expert in our value proposition, understand the needs of potential clients, and create meaningful first conversations that open doors for our sales and advisory teams.

This role is highly collaborative — you will work closely with Marketing, Senior Consultants, Solution Architects, and our leadership team, gaining exposure to real projects and real customers from day one.

Key Responsibilities (What You Will Achieve)

Research & Insight

• Research companies, industry verticals, and key decision-makers across Healthcare, Life Sciences, Public Sector, and Technology.
• Develop a deep understanding of R3 Digital’s AI, Agentforce, Salesforce, Integration, and Advisory offerings.
• Learn our case studies, success stories, and value frameworks to confidently articulate our capabilities.

Outbound Prospecting & Lead Generation

• Identify new opportunities via email outreach, cold calling, LinkedIn and social selling.
• Tailor outreach using insights from research, industry trends, and Salesforce ecosystem developments.
• Support multi-touch campaigns, ABM programmes, and targeted vertical initiatives.

Inbound Lead Management

• Respond to inbound leads promptly and professionally.
• Qualify prospects using agreed frameworks (BANT, MEDDIC-lite, or internal equivalents).
• Book introductory meetings for our Account Executives, Client Executives, or Senior Consultants.

Campaign & Event Support

• Work with Marketing to execute lead-generation campaigns, webinars, industry events, and Salesforce ecosystem initiatives.
• Attend R3 Digital and Salesforce events to network, generate leads, and build personal brand presence.

Sales Process Support

• Maintain accurate records in Salesforce CRM.
• Prepare briefing notes for pre-sales consultants and senior colleagues.
• Follow opportunities through the pipeline and provide support where relevant.
• Ensure smooth handovers to sales, delivery, and consulting teams.

What We're Looking For

Core Experience (Essential)

• Excellent verbal and written communication skills.
• Strong research skills and intellectual curiosity.
• Confident, articulate, and comfortable engaging senior stakeholders.
• Highly organised, reliable, and proactive.
• Genuine interest in AI, Salesforce, digital transformation, technology, or consulting.
• A team player with a positive attitude and eagerness to learn.

Helpful-to-Haves (Desirable)

• Experience with lead generation, SDR roles, or B2B sales.
• Familiarity with Salesforce CRM or other CRM systems.
• Understanding of LinkedIn Sales Navigator or similar prospecting tools.
• Degree-level education.

A Note on Your Experience

Your experience is more than just a list of skills. If you believe you have the talent and drive to succeed in this role but don't meet every single point on the job description, we still encourage you to apply. We are dedicated to building a diverse team and value transferable skills and life experiences.

What You’ll Learn

Within your first 12–24 months, you’ll build a foundation in:

• Salesforce Cloud offerings, including Sales, Service, Health Cloud, and Agentforce
• AI-powered solutions, including Agentic Workflows, Call Triage, and Automation
• Customer lifecycle across healthcare and life sciences
• Running discovery calls, qualifying opportunities, and supporting commercial workflows
• Working alongside consultants on real digital transformation programmes
• Building proposals, value propositions, and ROI models
• Understanding enterprise technology, integration, and data fundamentals

You will receive ongoing training, mentorship, Salesforce certifications, and access to senior leaders and architects.

Career Progression (Typical 2-Year Path)

We expect SDRs to progress into one of several pathways depending on personal strengths:

Commercial Path

• Account Manager – Owning and growing client relationships.
• Customer Success Manager – Ensuring adoption, satisfaction, and renewals.

Delivery & Consulting Path

• Consultant (Functional or AI/Agentforce) – Working directly with customers to design and deliver solutions.
• Project Manager / Delivery Coordinator – Supporting or leading digital transformation projects.

This progression is built into our talent model - we are hiring with the intention to develop long-term careers.

Why R3 Digital?

• Work for a Salesforce Platinum Partner at the forefront of AI and digital transformation.
• Join a team of ambitious specialists delivering solutions that impact real patients, clinicians, and healthcare organisations.
• Learn directly from senior architects, consultants, and industry leaders.
• Fast, structured career progression into consulting, delivery, and account management.
• Be part of a friendly, collaborative, high-performance culture.
• London office near Liverpool Street with hybrid flexibility.
• Competitive salary, bonuses, certifications, and professional development support.

Equal Opportunity & Right to Work Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that all applicants must have the right to work in the UK. We are unable to offer sponsorship for this role at this time.

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Part-time jobs

Published at

22-12-2025

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English