Customer Service Representative

Job description

Customer Service Representative – Fully Remote (UK)

£28,000 – £34,000 per year

Monday–Friday | Early Finish Every Friday

100% Remote | Full Training | Fast-Growing Tech Company

About the Role

We’re a rapidly scaling UK tech company on a mission to deliver exceptional customer experience. As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team.

If you enjoy helping people, solving problems, and working from the comfort of your home, this is an incredible opportunity.

No rigid scripts. No micromanagement. Just a supportive team, great training, and a company that invests in your growth.

Why You’ll Love Working With Us

✨ Fully Remote Forever – Work from anywhere in the UK

Above-Market Salary – £28k–£34k depending on experience

Friday Early Finish – Start your weekend early every single week

Full Training Provided – No prior experience required

Modern Tools & Tech – We use the newest systems, no outdated software

Clear Progression Path – Move into senior support, QA, training, team lead, or operations

Positive Team Culture – Friendly, supportive, and modern work environment

Generous Holiday Allowance – Plus bank holidays

What You’ll Be Doing

• Helping customers via email, live chat, and occasional phone calls
• Resolving queries with clarity, accuracy, and a positive attitude
• Troubleshooting account or product issues using internal tools
• Logging interactions and following up where needed
• Collaborating with other teams to improve customer experience
• Representing the brand with professionalism and warmth

Who We’re Looking For

You don’t need previous customer service experience — we’ll train you.

But you should be:

• A strong communicator (written + verbal)
• Calm, patient, and good with people
• Confident using computers and learning new systems
• Reliable, organised, and detail-oriented
• Motivated to grow your career in a modern tech company

Ready to Start Your Remote Career?

If you want a stable, well-paid, fully remote position with genuine work–life balance, this role is for you.

Apply now and start your new career from anywhere in the UK.

Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Part-time jobs

Published at

22-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English