Process Improvement Associate

Job description

Business Graduate? Love systems, processes & making things run better?

Kick-start your career at the intersection of Law, Technology & Operations

Alliance is based in Chippenham, Wiltshire and you will be required to be onsite 2 days a week

We’re looking for a Process Improvement Associate o join our in-house Legal team — a brilliant opportunity for a curious, organised graduate who enjoys improving processes, working with systems, and supporting projects that make a real business impact.

This role is not about being a lawyer — it’s about how legal services are delivered efficiently, digitally and globally.

What you’ll be doing

You’ll play a key role in helping our Legal team work smarter, faster and more effectively by:

Project & Operations Support

• Supporting legal technology projects from set-up to delivery
• Helping roll out and improve tools and systems used across the Legal team
• Preparing simple reports, progress updates and tracking improvements
• Learning how to map processes, support automation and measure efficiency

Technology & Systems

• Supporting contract workflows and ensuring documents are correctly managed in HighQ
• Helping maintain and organise the Legal SharePoint site
• Researching new tools and technologies (including AI) to support legal operations

Collaboration & Team Support

• Working closely with colleagues across the business
• Helping users with basic queries on legal tools and processes
• Contributing ideas to improve how the team works day-to-day

What we are looking for

You’re a business, IT or related graduate who:

• Loves systems, processes and making things more efficient
• Is curious about project management, AI tools, data and dashboards
• Is confident using Microsoft Office (especially Excel, SharePoint & PowerPoint)
• Is organised, analytical and detail-driven
• Enjoys problem-solving and learning new tools
• Can juggle tasks, meet deadlines and communicate clearly

No law degree required. Curiosity and capability matter more than legal knowledge.

Why this role is different

• Gain hands-on experience in legal operations and legal technology
• Work on global projects in a dynamic in-house environment
• Build a strong foundation for a future career in legal operations, project management or operations leadership
• Learn how strategy, technology and process come together in a real business setting

✨ If you love structure, systems and making things better - this role was built for you.

Extra information

Status

Open

Education Level

Secondary School

Location

Chippenham

Type of Contract

Part-time jobs

Published at

26-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English