Content Moderation and Quality Assurance Specialist

Job description

Content Moderation and Quality Assurance Specialist

Location: London, UK (fully onsite)

Duration: 11 months

Key Responsibilities:

● Content Moderation Quality Assurance: Review and evaluate content moderation decisions made by AI to ensure accuracy, consistency, and adherence to policies and guidelines.

● Golden Set Creation: Develop and maintain golden sets of content to test and calibrate AI and vendor performance, ensuring that they meet our quality standards.

● Process Improvement: Identify opportunities to improve AI and content moderation processes, workflows, and tools, and collaborate with internal stakeholders to implement changes.

● Data Analysis: Analyze data and metrics to identify trends, patterns, and insights that inform quality assurance strategies and vendor performance.

● Communication: Communicate effectively with internal stakeholders, including operations teams, policy teams, and leadership, to ensure alignment and collaboration on quality assurance initiatives.

● Training and Development: Participate in training and development programs to stay up-to-date on policies, procedures, and industry best practices.

● Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material as needed

● Anticipate the societal effects of different forms of online speech and behavior, and test hypotheses and assumptions about online activity in an operations setting

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

08-01-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English