Inbound Sales Advisor

Job description

Salary:

£25,000 – £35,000 per year with strong commission scheme and on-call bonus.

CJS Recruitment are looking for an Inbound Sales Advisor to join a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors.

The business operates in high-pressure, time-critical environments, delivering essential services including biohazard and trauma scene cleaning, oil and chemical spill response, mould remediation, fire and flood restoration, and emergency clean-ups.

This role is focused on managing all inbound sales enquiries to the business, providing a professional, empathetic and solutions-led service to clients who are often dealing with urgent and sensitive situations. Strong communication skills, organisation and a customer-first mindset are key to success in this position.

As an emergency response business, the sales team works on a rota basis to cover evenings and weekends.

Key Responsibilities:

• Handle inbound calls, emails and live chat enquiries from new and existing clients.

• Provide clear information on services offered, identifying client needs and offering tailored solutions.

• Build and maintain strong relationships with customers, delivering a high standard of service throughout the enquiry process.

• Work closely with sales and marketing teams to support business growth and conversion rates.

• Achieve and exceed individual sales targets and performance metrics.

• Accurately log client interactions and sales activity within the CRM system.

• Stay informed on industry developments and competitor activity.

Essential Knowledge, Skills and Experience Required:

• Previous experience in a customer service or sales role (specialist or commercial services preferred but not essential).

• Excellent communication and interpersonal skills.

• Willingness to work shifts, including evenings and weekends on a rota basis.

• Strong organisation and time management skills.

• Ability to work independently as well as part of a team.

• CRM experience (BigChange / Job Watch desirable but not essential).

• Confident using Microsoft Office.

• Proactive, resilient and results-driven mindset.

What We Offer:

• Competitive base salary with commission structure.

• Full training and ongoing development.

• Supportive and collaborative team environment.

• Clear opportunities for progression within the business.

• Pension, paid holiday and Employee Assistance Programme (EAP).

• Free on-site parking and health & wellbeing initiatives.

Extra information

Status

Open

Education Level

Secondary School

Location

Sevenoaks

Type of Contract

Part-time jobs

Published at

10-01-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English