Desktop Support - Hedge Fund - Top Tier Comp - London

Job description

My client is looking for a mid–senior Desktop Support Engineer to join a fast-paced technology team supporting a demanding user base in a high-performance environment.

This is a hands-on role suited to someone who enjoys working close to the business, taking ownership of issues end-to-end, and contributing beyond pure support. The role offers exposure to a broad range of technologies and the opportunity to be involved in project work alongside core systems and infrastructure teams.

Key Responsibilities

• Provide high-quality 1st/2nd line desktop and end-user support
• Support Windows 10/11 and the Microsoft 365 suite (Outlook, Excel, SharePoint, OneDrive)
• Troubleshoot hardware, software, and connectivity issues
• Support financial and market data applications (e.g., Bloomberg)
• Perform desk setups, workstation builds, and hardware break/fix
• Work closely with infrastructure and systems teams on upgrades and projects
• Contribute to documentation, process improvement, and automation initiatives

Required Experience & Skills

• 4–12 years of relevant desktop / end-user support experience
• Experience in fast-paced environments; financial services experience preferred but not essential
• Strong Windows desktop support experience and Microsoft stack knowledge
• Excellent troubleshooting skills across hardware, OS, and applications
• Comfortable working in smaller, agile teams with a high degree of responsibility
• Exposure to PowerShell scripting is advantageous
• Basic understanding of TCP/IP and general networking concepts
• Strong communication skills and a service-oriented mindset

To apply: directly submit your CV to this job posting or email to jimmy.xu@mondrian-alpha.com.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

11-01-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English