Telesales Manager

Job description

Telesales Manager - Sydney, Australia

Relocation Package Available | UK/EMEA Candidates Welcome

Lead a high-performing sales team and start a new life in sunny Sydney, with full relocation support!

Unispace, a global leader in workplace strategy, design, and construction, is expanding its commercial capability across ANZ. We’re seeking a confident, results-driven Telesales Manager to lead our outbound sales team in Sydney. This is your opportunity to combine career growth, leadership, and an exceptional lifestyle, while working for a business that partners with some of the world’s most recognisable brands.

You will lead a high-performing outbound sales team, driving KPIs, coaching top talent, and shaping a world-class sales culture. Your mission is to maximise pipeline generation, create qualified opportunities, and ensure your team consistently achieves and exceeds targets, all within a fast-paced, KPI-driven environment.

Responsibilities include but not limited to:

Lead & Inspire Your Team

• Motivate, coach, and develop a high-performing telesales team
• Run 1:1s, feedback sessions, and performance reviews
• Foster a high-energy, accountable, and collaborative culture

Drive Performance & Results

• Hit daily, weekly, and monthly KPIs
• Analyse data to identify gaps and optimise performance
• Implement action plans to maximise pipeline and productivity
• Maintain accurate reporting and call-quality standards

Operational & Commercial Excellence

• Oversee outbound activity, call volumes, lead quality, and conversions
• Ensure professional, compliant, and consistent brand representation
• Partner with Marketing, Sales, and Operations to boost campaign impact
• Research clients and proactively build a strong pipeline

Stakeholder Collaboration

• Align team activity with broader commercial objectives
• Ensure smooth handover of qualified opportunities to Sales Directors
• Support strategic planning for pipeline growth and team development

About you

• Proven leader of KPI-driven telesales or outbound teams
• Skilled in coaching, performance management, and data-driven decision-making
• Confident communicator, able to lead, influence, and handle challenging situations
• Organised, results-driven, and comfortable juggling multiple priorities
• High emotional intelligence with a collaborative, proactive mindset
• Experience in global organisations, CRM systems, or design/build/commercial sectors is a plus

What We Offer

In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and recognition, career development, and a focus on well-being.

Join Us

If you are passionate about joining Unispace and contributing to some of the world’s most recognisable commercial design projects, then please apply through our careers page.

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Full-time jobs

Published at

03-02-2026

Profession type

Design / Fashion

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English