Account Manager

Job description

Account Manager Solihull, West Midlands, Full-time, Permanent, up to £37k

A leading integrated creative agency within a globally recognised network is seeking an Account Manager to join its client services team in Solihull. This role offers a competitive salary of up to £37,000 and a hybrid working model, with three in-office days per week (Monday, Tuesday and Wednesday). This is an excellent opportunity for a career focussed account management professional to work on a high-profile international brand, supporting multi-channel campaigns and building a clear career pathway towards future leadership roles.

Note: If you are looking for SAM level, or already there, we would also like to hear from you. This would come with a higher salary.

The Role

The Account Manager will play a central role in managing client relationships and coordinating campaign delivery across international markets. Acting as a trusted point of contact, this individual will ensure smooth communication between clients, internal teams and external partners, while maintaining a proactive, solution-focused approach to project execution. The role sits in a ‘Pod’ that houses Account Management and Project Management teams, who all work together to deliver great client experience.

This role is ideal for someone who thrives in a fast-paced agency environment, enjoys taking ownership and is confident managing multiple workstreams while maintaining exceptional attention to detail.

Key Responsibilities

• Manage day-to-day client relationships that reside in Germany.
• Coordinate campaign delivery across multiple international stakeholders
• Oversee timelines, workflows and internal resource coordination
• Ensure clear, accurate and timely communication with clients in German and English
• Support the delivery of integrated campaigns from briefing through to completion
• Identify opportunities to enhance client relationships and grow accounts
• Maintain strong organisational control across multiple projects
• Act as a dependable point of contact ensuring smooth campaign execution
• Collaborate closely with creative, strategy and production teams

Required Experience & Skills

• Previous experience in an agency or marketing environment
• Experience working in international markets beneficial but not essential
• Excellent communication and stakeholder management skills
• Strong organisational abilities and attention to detail
• Confident problem solver with a proactive mindset
• Ability to manage multiple projects under pressure
• Collaborative team player with a self-starting attitude
• Focussed on career growth, towards future leadership roles
• If you come with German language skill that would be a bonus but not essential

What’s on Offer

• Salary up to £37,000
• Hybrid working model (3 days in-office: Monday – Wednesday)
• Generous holiday allowance with additional paid leave options
• Enhanced pension contributions
• Life assurance
• Industry-leading training and development programmes
• Access to global media partner tools and learning resources
• Supportive and inclusive agency culture
• Clear progression and career development opportunities

Diversity & Inclusion

This organisation is committed to fostering an inclusive workplace where diversity is embedded into every level of the business. Applications are encouraged from candidates of all backgrounds, with reasonable adjustments available throughout the recruitment process to support individual needs

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Part-time jobs

Published at

12-01-2026

Profession type

Design / Fashion

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English