Sales Support (Technology Services) - #3512898

Job description

Job Title: Sales Support (Technology Services)

Location: Leeds (Hybrid, 2 days in office a week)

Salary: Up to £30,000 DOE (Potential discretionary bonus from sales staff)

Hours: Mon–Fri, 09:00–17:00

The Company

A growing technology services provider delivering professional services and software-defined solutions to enterprise clients is seeking a Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards.

The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering genuine progression into sales roles typically within 12–18 months for high performers. The organisation is also actively leading internal and customer-facing adoption of AI, embedding it across operations and commercial activity.

Roles & Responsibilities

• Act as first-line contact for customer enquiries via phone, email, and online channels
• Prepare and issue accurate quotes and proposals in line with pricing and company standards
• Maintain CRM systems (Salesforce, HubSpot, Dynamics or similar), ensuring data accuracy and pipeline tracking
• Support sales forecasting and reporting by updating opportunities and pipeline data
• Process sales orders and coordinate with finance, operations, and technical teams
• Support marketing activity including email campaigns, customer communications, and events
• Coordinate customer events, webinars, trade shows, and sales meetings
• Maintain sales documentation, contracts, and records in line with company and ISO standards
• Produce sales reports, presentations, and performance analysis
• Support onboarding and provide after-sales coordination with service delivery teams

Skills & Experience

• Minimum 2 years’ experience in sales support, sales administration, or similar role
• Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent)
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Highly organised with strong attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with quoting, order processing, and sales pipeline management
• GCSE (or equivalent) in English and Maths (Grade C/4 or above)
• Experience in technology, IT services, or B2B environments desirable
• Experience supporting marketing activity or working hybrid/remote advantageous

Company Benefits

• Clear pathway to progress into sales and commercial roles
• Strong focus on AI adoption across internal operations and customer solutions
• High-quality customer relationships with positive, long-term engagements
• Small, collaborative team environment with strong visibility and impact
• Promotion based on performance, not tenure

JOB ID: #3512898

Extra information

Status

Open

Education Level

Secondary School

Location

Greater Leeds Area

Type of Contract

Full-time jobs

Published at

19-01-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English