Sales Administrator
Toolfix Joinery & Construction Supplies Ltd is looking for a Sales Administrator
Job description
Sales Administrator — Toolfix Services
Location: Peterborough, UK
Hours: 8:00am – 5:00pm, Monday–Friday
Website: www.toolfixservices.com
Are you highly organized, customer-focused and ready to join a tight-knit team? Toolfix Services is looking for a Sales Administrator to support our sales operations, with a strong emphasis on processing orders, handling customer enquiries, and ensuring everything runs smoothly from start to finish.
As a key part of our team, you’ll be the first point of contact for many of our customers — helping to deliver great service, accurate order processing and fast responses. You’ll work closely with colleagues across the business to keep our systems and customers happy.
What You’ll Do- Process customer orders received via email, phone and web, ensuring accuracy and completeness.
- Respond to customer enquiries quickly and professionally, over the phone and email.
- Input orders into our systems and track progress to fulfilment.
- Chase couriers and carriers for delivery updates and action where needed.
- Manage web-based orders and maintain accurate records.
- Work with our team to resolve problems, provide updates and exceed customer expectations.
- Maintain clear and up-to-date order information and help improve processes.
We want someone who is:
- Highly motivated with a proactive mindset.
- Exceptionally organized, with great attention to detail.
- Friendly and confident in communicating with customers over phone and email.
- Thrives in a team environment but can also work independently as needed.
- Comfortable juggling multiple tasks and priorities.
You’ll be joining a supportive team that values:
- Great customer service
- Accuracy and ownership
- Professional development
- A positive and collaborative work culture
We’re not just looking for someone to “answer phones” — we’re after someone who can drive operational excellence through order accuracy, communication and teamwork.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- City Of Peterborough
- Type of Contract
- Full-time jobs
- Published at
- 15-01-2026
- Profession type
- Sales
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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