Senior Network Architect

Job description

Role: Network Architect and NOC Lead

Cheltenham, United Kingdom

Role Summary/Purpose

Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre’s network environments.

This role requires a strong architect level knowledge of network and network security.

Qualifications/Requirements

• UKSV SC Clearance.

• Strong Network Data and Security knowledge. CCIE Level networking knowledge.

• Strong knowledge of configuring router, switches, and firewalls.

• Prior experience of NoC /Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies that underpin multiple data centres. Includes OEM such as Cisco, Fortinet, Checkpoint and F5.

• Experience working with alerting and monitoring tools such as Cisco Catalyst Centre, Pressler PRTG, Nagios etc.

• Experience with packet analysis and low-level troubleshooting.

• Experience working with any ITSM tool such as Service Now.

• Strong verbal and written communication skills.

• Role includes P1 Operational on-call support, subject to scheduling.

Essential Responsibilities

• Operational support of Network environments across two UK Data Centres and six manufacturing sites across south of England.

• Support in-house ticket analysis, workgroup management and escalations.

• Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products.

• Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region.

• Follow and promote change control processes to ensure compliance and protect service.

• Follow asset management processes in region and improve CMDB accuracy.

• Document and control Standard Operating Procedure (SOP’s) for IT processes.

• Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests.

• Customer first delivery. Resolve issues with a desire to maintain service uptime & performance.

• Promote and demonstrate an “Automation First” thinking. Deliver best fit use cases for automation.

• Collaboration with other teams across Linux, Windows, and DB teams.

Desired Characteristics

• Demonstrate technical understanding of DC Architecture, Infrastructure, and service management.

• Experience with enterprise network design and architecture including HLD and LLD creation and presentation of solutions to an approval board.

• Experience with network automation tooling and techniques.

• Experience with Load Balancers and proxies.

• SoC Experience and some understanding of WAF and Firewall logs etc.

Extra information

Status

Open

Education Level

Secondary School

Location

Cheltenham

Type of Contract

Full-time jobs

Published at

16-01-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English