Service Manager

Job description

Service Manager

£60,000 plus car and bonus

Warwick – Hybrid Working

T2M Resourcing are recruiting on behalf of a well established engineering business, for a Service Manager to lead a small, but specialist team of engineers to service industrial test and measurement equipment. The role as a Service Manager will be to provide day to day management of the service team as well as technical support to engineers and customers.

Key duties as a Service Manager:

• Leading the Service Team to deliver exceptional maintenance and service for clients.
• Liaising with customers to evaluate service requirements and provide technical support.
• Scheduling and allocating engineers for business requirements.
• Identify and communicate warranty timeframes.
• Provide quotes and costings to sales teams.
• Build expert level knowledge of products.
• Drive growth of the service team revenues through upselling.
• Ensuring Engineers have required training and resources to complete work.
• Attending client sites to provide quotes and servicing.

Requirements to be successful as a Service Manager:

• Experience in leading teams of engineers to deliver maintenance/servicing.
• Degree or similar qualifications in engineering discipline.
• Positive in communicating and presenting to customers.
• Proven as a service/maintenance engineer with industrial machinery.
• Strong operational and administrative management skills.
• Knowledge of electrical, mechanical, pneumatic, and hydraulic systems.
• Confident with IT systems: Office, SAP, and ERP systems.

This will be a hybrid role from the HQ in Warwick, a UK Driving License is essential as there will be travel to client sites when required to meet with customers and support service engineers.

Extra information

Status

Open

Education Level

Secondary School

Location

Warwick

Type of Contract

Full-time jobs

Published at

19-01-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English