Technical Support Engineer

Job description

Job Title: Technical Support Engineer (Electronics)

Salary: C£30k £40k pa(DOE) plus excellent benefits package.

Location: West Midlands

Our Client:

Our client is a genuine market leader and global supplier of specialist equipment, solutions and services, for the Police, Military, Government and Industrial sectors, with many years of experience.

Specialing in the design and manufacture of communications accessories for all radio makes and models. Our client supply body-worn, mobile and static video surveillance equipment and offer installation services to all types of technical equipment into vehicles, both covertly and overtly. This service covers all the UK at our fully equipped installation workshop, or at the Customers premises.

Our client works closely with Motorola as an Application Partner in both DIMETRA and MOTOTRBO systems. Teaming up with Motorola to produce solutions that support DMR and TETRA radio users, along with their diverse requirements across the globe, to ensure critical specialisms are fully supported for demanding roles.

The company operates from a single site on the outskirts of Birmingham and is within walking distance of good transport links for airport, rail or local bus services in support of employee parking.

The Role:

The Technical Support team provides comprehensive assistance across multiple departments, including Production, Video Support, Specialist Vehicle Operations, and Sales.

They are seeking a highly motivated Electronics Engineer who can take ownership of tasks involving Schematic Design

Ability to read and create schematic diagrams for company products.

Fault Diagnosis

Skilled in troubleshooting and repairing faults on products, using supporting documentation for items returned by customers or identified during production builds.

Bespoke Assembly

Capable of building custom products as required, utilizing company IT systems to access documented wiring diagrams and assembly processes.

Continuous Knowledge Development R&D

Willingness to expand technical knowledge of company technologies, including research, radio programming, and understanding radio systems to meet specific task requirements.

Product Testing

Comprehensive understanding of product functionality, associated radio connections, and correct testing procedures.

Product Development & Future Technologies R&D

Contribute to product development initiatives and stay informed about emerging technologies relevant to the company’s offerings for product redesign, issue resolution, and production support across a diverse range of products.

Customer Focus (Internal and External)

Ability to engage effectively with customers visiting the company, offering clear and accurate explanations of products and their functionality.

The Candidate:

Ideally Security Clearance would be an advantage, but the client will provide where needed.

Electronics Expertise

Prior experience in the electronics industry is essential, including the ability to diagnose faults, interpret schematics, and work down to component level. The role involves not only PCB-related tasks but also working with cabling, including termination and product assembly.

Practical Skills

Strong soldering skills are required, along with proficiency in using technical equipment such as multi-meters, oscilloscopes, signal generators, and PCB rework tools.

Software Knowledge (Preferred, training provided):

o Jira

o KiCAD

Microsoft Office 365 Suite

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

25-01-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English