CRM Systems Manager

Job description

London based (Hybrid – 3 days in office)

An international, sector-focused professional services firm is seeking an experienced CRM Manager to play a pivotal role in shaping and delivering its global CRM strategy.

Working closely with senior marketing and digital leadership, you’ll drive CRM adoption, data quality and insight across the firm, manage and develop a small CRM team, and act as a trusted adviser to senior stakeholders. The role has a strong international dimension and combines strategy, systems ownership (InterAction & Vuture), data governance, reporting, and change management.

This is an excellent opportunity for someone with deep CRM expertise in a law firm or professional services environment, strong stakeholder skills, and a passion for data-driven business development.

Interested candidates should have significant hands-on experience with InterAction and Vuture, confidence influencing senior professionals, and a collaborative, proactive approach.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

01-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English