Координатор салона

Job description

Salon Manager | Premium Nail Salon

So.Shell, an award-winning nail salon chain (featured in Vogue, recognized by Harper's Bazaar), is seeking a hands-on Salon Manager to lead one of our 6 London locations.

About Us We specialize in premium Ukrainian manicure techniques, serving a discerning clientele of over 21,000 clients across Chelsea, Covent Garden, Soho, Battersea Power Station, Wimbledon, and Westfield White City.

What You'll Do

• Oversee daily salon operations and ensure exceptional client experience
• Work front desk shifts as salon administrator (greeting clients, managing bookings, handling payments)
• Monitor and control salon expenses, manage budgets, and optimize profitability
• Manage and motivate a team of nail technicians and reception staff
• Monitor appointment schedules, optimize booking flow, and maximize capacity
• Track inventory levels, minimize waste, and manage supplier orders efficiently
• Drive local marketing initiatives and build community partnerships
• Maintain high service standards and quality control
• Handle client feedback, resolve issues, and ensure customer satisfaction
• Track KPIs including revenue, retention rates, team performance, and cost management
• Recruit, train, and develop team members

What We're Looking For

• 2+ years of management experience in beauty, wellness, or luxury service industry
• Willingness to be hands-on and work regular administrative shifts at the front desk
• Strong financial acumen with experience in budget management and cost control
• Proven ability to lead, motivate, and develop high-performing teams
• Excellent organizational and multitasking skills
• Proficiency with booking systems and CRM platforms (Zenoti experience is a plus)
• Experience managing P&L and driving profitability
• Exceptional communication and interpersonal skills
• Detail-oriented with strong analytical skills
• Passion for the beauty industry and commitment to premium standards
• Russian/Ukrainian language skills are a plus but not required

What We Offer

• Competitive salary + performance bonuses
• Opportunity to grow with an expanding brand
• Supportive, professional work environment
• Training and professional development

Ideal Candidate You're a leader who isn't afraid to roll up your sleeves. You thrive in a fast-paced environment and understand that great management means being present on the floor, supporting your team, directly engaging with clients, and keeping a close eye on the numbers to ensure the salon's success.

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

01-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English