Business Development Manager

Job description

Job Title: Business Development Manager 

Location: UK

Job Type: Full-Time, Remote 

Reports to: CTO / Head of Product 

At Customs iX, we are on a relentless mission to take the worry out of customs compliance worldwide. We are delivering on this undertaking by bringing fully automated auditing, powered by AI, to companies, brokers, and freight forwarders. Backed and built by people with decades of experience in customs, our solution is tackling real-world problems by delivering automation at scale. 

Our Culture 

We give employees lots of freedom for creativity, with people encouraged to ideate, scope, design, and deliver on ideas, features and projects across the business. Being an early-stage start-up, we are looking for people who are willing to push themselves out of their comfort zone and have a huge impact across the business. 

The Role: 

We are looking for a Business Development Manager with strong experience in building and managing pipelines, owning client relationships, and smashing sales targets. This role is perfect for someone who thrives in startup environments, enjoys wearing multiple hats, and wants to be part of a product that’s scaling fast with cutting-edge technology. 

You’ll work closely with our product team to keep ensuring we are creating the most useful products for our customers, as well as making sure our app meets current client needs. 

Responsibilities 

• Identify and detail new revenue growth opportunities, working with the product team for planning 
• Manage junior sales team members 
• Develop relationships with key decision-makers, becoming a trusted partner 
• Drive revenue growth across the UK market 
• Develop and execute a go-to-market strategy for the UK region 
• Negotiate contracts and work with junior sales team members to manage the full sales cycle from lead generation to deal closure 
• Find and attend trade events, producing ROI reports 
• Report on sales performance and pipeline to leadership 

Requirements 

• 5+ years in sales or business development 
• Understanding of UK customs industry 
• Experience managing junior sales team members 
• Strong understanding of UK business environment and regulatory landscape 
• Excellent communication and negotiation skills 
• Ability to build trust and long-term relationships with senior stakeholders 
• Strong analytical and strategic thinking 
• Familiarity with CRM systems (Close & Apollo) and sales automation tools 
• Ability to work independently and collaboratively within a distributed team 
• Fortnightly team day in London 

Nice to Have 

• Experience in B2B SaaS sales, ideally in AI or tech solutions 
• Prior experience in a startup SaaS environment 

Why Join Us 

• Competitive base salary + commission structure 
• Remote flexibility with occasional travel for client meetings and events 
• Opportunity to have a direct impact on a fast-growing AI-powered SaaS platform 
• Work with a passionate, global, and experienced team 
• Freedom to experiment, innovate, and push boundaries 
• Professional development and growth opportunities 

Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Full-time jobs

Published at

02-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English