Relationship Manager

Job description

Role: Relationship Manager

WORKTECH Academy

Company: Unwired Ventures Ltd

The Role

WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. We have a roster of global high-profile member organisations from several different sectors who are seeking knowledge, data, and insights to inform their workplace strategies.

We are looking for a bright, driven, social, and proactive Business Development & Community Manager to drive new memberships, manage existing members and sector-specific communities as well as work on strategic projects for WORKTECH Academy. Key to the role is the cultivation and management of a collection of WORKTECH Academy global chapters in New York/North America, APAC and EMEA, focused on four sectors: financial, legal, tech and life sciences.

You will have a background in membership sales, customer success, or membership management, experience in liaising with senior-level decision makers, and possess an interest in technology, architecture, culture, design and the future of work.

If you’re keen to join a young, entrepreneurial, highly collaborative company with its finger on the pulse of the latest workplace knowledge, we’re the company for you.

Responsibilities

• Drive New Business: Upsell and cross-sell memberships and thought leadership projects, utilising the chapters as a platform.
• Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
• Business Development Support: Assist the Development Director with proposals and pitches.
• Industry Engagement: Attend virtual/in-person events to network, attract new members, and expand industry contacts.
• Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
• Membership Expertise: Develop in-depth knowledge of offerings to enhance sales opportunities.
• Member Communication: Craft targeted messages to engage members and promote initiatives.
• Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
• Innovative Engagement: Identify new ways to engage and grow the membership base.

Requirements

• Graduate level or relevant industry experience
• Proven 2 years + of work experience as a Business Development Manager/Community Manager
• Proficient use of Microsoft 365
• Proficient use of WordPress
• Experience using CRM systems such as Salesforce

Skills and characteristics

• Proactive, self-starter, able to work and learn independently
• Highly organised, outgoing, professional
• Excellent communication skills (both written and verbal)
• Confident working with senior leaders
• Strong business acumen and understanding of business needs
• Effective time and project management skills
• Time-management skills
• A cool head under pressure
• A keen interest in technology, design, architecture, and culture

Benefits Include

• Salary package: OTE £45K+ including bonus
• 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
• Cycle to Work Scheme
• Training and development opportunities
• South West London location
• Hybrid working; currently working 3 days in our office
• Company share options
• International travel

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

05-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English