Retail Supervisor

Job description

Supervisor - Brighton 

We are looking for a full time Supervisor for our Brighton store. The store is situated on the vibrant Sydney Street, five minutes walk from Brighton train station.

The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business.

A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. 

We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club!

Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We love organisation and we keep our store immaculate.

Papersmiths Perks 

• Staff discount
• An extra day of holiday after 1 years service
• A 3 tier stationery allowance to use in our shop annually up to £300
• Free sweet treats when you hit store targets
• A brand ambassador scheme to join our founder on buying trips

Duties Include

Store Management

• Assisting Store Manager in training, motivating and managing our team
• Assisting with recruiting new Papersmiths
• Follow our existing systems and introduce changes to make the more efficient and enjoyable
• Assisting Store Manager with holiday and absence management
• Assisting Store Manager with day to day running of the store
• Driving sales and meeting sales targets
• Managing instore systems including our POS, Lightspeed
• Ensuring the interior and exterior of the shop and stockroom are immaculate
• Enlist the help of others when needed to fix problems quickly
• Keeping stocked with necessary supplies
• Prepping, updating, replenishing resources and task sheets
• Customer service and making sales
• Banking and sales reporting

Inventory Management

• Updating the inventory with new stock arrivals
• Processing deliveries
• Organising and overseeing stock checks

Visual Merchandising

• Take direction from our Store Manager to create new displays
• Direct the refreshing and maintenance of displays as necessary ( daily - weekly)
• Assist with the installation of window displays

Skills Required

• Supervisor experience : 1 year ( preferred )
• Retail experience : 2 years ( mandatory )  
• Commercially minded
• Customer centric with a positive attitude
• Confidence to demonstrate products
• Experience in sharing specialist knowledge with customers
• Excellent communication skills
• Visual merchandising skills
• Able to work weekends and holidays as required

Job Type

This is a permanent, full-time role based at our store on Sydney Street, Brighton, BN1 4EN. Start date June 2025

To apply, please send your CV and covering letter including your availability, to our Store Manager, Alli at jobs@papersmiths.co.uk. Good luck!

Extra information

Status

Open

Education Level

Secondary School

Location

Brighton

Type of Contract

Full-time jobs

Published at

01-02-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English