Key Account Manager- West Midlands, SW England and Cardiff

Job description

Job Title

Key Account Manager – Pain Management & Anti-Infectives

Territory

South West England, West Midlands & Cardiff (Wales)

Role Summary

We are seeking a high-performing Key Account Manager to drive growth and optimise access for a portfolio of pain management and anti-infective medicines across a strategically important UK territory. This role will focus on building strong, value-based partnerships with key NHS stakeholders, delivering excellent in-field execution, and supporting appropriate use of products in line with clinical guidelines and local priorities.

Key Responsibilities

Account & Stakeholder Management

• Develop and execute robust Key Account Plans for priority NHS accounts, including ICSs, Trusts, and Health Boards
• Build and maintain strong relationships with key stakeholders including consultants, GPs, pharmacists, microbiologists, pain specialists, medicines management teams, and procurement leads
• Map decision-making units and influence pathways within accounts to drive formulary access and uptake

Sales & Performance Delivery

• Achieve and exceed sales targets and KPIs across the territory
• Drive product adoption through high-quality, compliant promotional activity
• Identify opportunities to expand use within approved indications and pathways

Market Access & Business Planning

• Support formulary submissions, business cases, and local evaluations
• Align brand strategy with local NHS priorities such as antimicrobial stewardship, pain pathways, cost-effectiveness, and patient outcomes
• Work cross-functionally with Market Access, Medical, and Commercial colleagues to deliver integrated account solutions

Clinical & Product Expertise

• Maintain strong disease, product, and NHS knowledge across pain management and anti-infectives
• Deliver high-quality clinical discussions tailored to customer needs
• Ensure all activity is compliant with ABPI Code of Practice and company policies

Territory Management

• Effectively plan and prioritise time across a large, complex geography
• Use CRM and analytics tools to track performance, insights, and opportunities
• Represent the company professionally at meetings, educational events, and conferences

Skills & Experience

Essential

• Proven experience as a Key Account Manager or Senior Sales Representative in UK pharmaceuticals
• Strong understanding of the UK NHS structure, including ICSs and formulary processes
• Demonstrated success in managing complex accounts and multiple stakeholders
• Excellent communication, influencing, and presentation skills
• Self-motivated, resilient, and highly organised
• Full UK driving licence

Desirable

• Experience in pain management, anti-infectives, hospital sales, or specialty care
• Knowledge of antimicrobial stewardship programmes and/or pain pathways
• Experience working across both primary and secondary care

Behaviours & Competencies

• Strategic thinker with strong business acumen
• Customer-centric and outcomes-focused
• Collaborative team player
• Data-driven decision maker
• High ethical standards and compliance mindset

Location & Travel

• Field-based role covering South West England, West Midlands, and Cardiff
• Regular travel within the territory with occasional national meetings

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Full-time jobs

Published at

01-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English