Human Resources Manager

Job description

HR Manager - Luxury Heritage Lifestyle House - Salary up to £65,000

About:

• Luxury Heritage Fashion & Lifestyle House.
• Renowned for high quality craftsmanship and excellence.

The role:

We are seeking an experienced and commercially minded HR Manager to oversee all HR and Talent activity across our UK retail operations, including standalone stores and concessions. This role combines strategic partnership with hands-on HR delivery, ensuring we attract, develop, and retain exceptional talent that reflects our brand’s luxury standards.

The HR Manager will act as the primary HR business partner for Retail Operations, Store Managers, and Concession Managers, championing a positive employee experience and driving people strategies that support business performance and brand culture within a luxury environment.

Responsibilities:

• Ensure the efficiency, quality, and consistency of the recruitment process, including interviewing, hiring, and onboarding of new employees.
• Manage employee relations and provide expert advice to managers on day-to-day people matters, grievances, disciplinary issues, and conflict resolution.
• Drive effective people management by identifying, mentoring, and developing talent across the organization; support performance management and improvement initiatives.
• Support the annual budget and forecasting processes; prepare monthly and annual HR reports in collaboration with the HR Operations & Administration team.
• Ensure the correct implementation of compensation & benefits policies, manage annual reward review process, identify retention risks, propose appropriate reward & retention actions.
• Lead litigation and disciplinary cases, supporting management during judicial and out-of-court mediation processes.
• Ensure full compliance with labour law, health and safety regulations, contractual obligations, and the company’s code of ethics.

About You:

• 5 years of experience in Human Resources as an HR Business Partner or HR Manager in an international environment
• Retail experience is mandatory
• Solid knowledge of local labour law and demonstrated experience in managing employee litigations
• Ability to influence and work effectively with key cross-functional partners and the senior leadership team across the organization
• Outstanding customer focus and dedication to continuous improvement; ability to proactively network and establish effective working relationships
• Ability to work independently and as part of a team. Self-disciplined and motivated, used to work both strategically and hands-on balancing high quality long-term achievements and quick wins
• Availability to frequent store visits and occasionally international travel

What's on offer:

• Flexible working hours and work-life balance initiatives
• Private Healthcare
• Inclusive and supportive company culture
• Lunch Vouchers
• Clothing allowance
• Generous Employee Discounts
• Bonus

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

01-02-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English