Customer Analytics Manager

Job description

Customer Analytics Manager

£40,000-£50,000

Lancashire

The Company

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation

The Role

As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You’ll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs

Your Skills & Experience

• Strong SQL skills
• Hands-on experience with data visualisation and BI tools, ideally Power BI
• Experience developing customer segmentation and supporting CRM personalisation strategies
• Confident communicator, able to translate data into clear insights for non-technical stakeholders

The Benefits

• £40,000-£50,000

How To Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Extra information

Status

Open

Education Level

Secondary School

Location

Lancashire

Type of Contract

Full-time jobs

Published at

04-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English