Account Manager (HF1307806)

Job description

Growth Account Manager - Software £50,000 base + £35,000 OTE (uncapped)

This is a fantastic opportunity to join a market leader with the #1 developer tool in its category globally, trusted by 90% of the FTSE 500 and generating £35m+ in revenue - built largely from inbound demand.

With a new product suite launching and major investment in customer growth, we’re expanding our Account Management function. If you love nurturing relationships, finding win‑win expansion paths, and making an impact in a fast‑scaling tech business, this is for you.

The Opportunity

As a Customer Growth Account Manager, you’ll own a sizeable portfolio of around 200 existing customers. You’ll be their primary point of contact - building trust, guiding renewals, and uncovering expansion opportunities through thoughtful upsell and cross‑sell. You’ll coordinate across Sales, Product, and Operations, and you’ll keep a crisp, data‑driven handle on your pipeline in Salesforce. Conversations are warm, the focus is on value, outcomes, and long‑term partnerships.

What You’ll Do

• Own & nurture a portfolio of 200+ accounts, maintaining a clean, accurate, and up‑to‑date pipeline in Salesforce.
• Forecast accurately across renewals and expansions and work your pipeline to help the team hit monthly revenue targets.
• Lead renewals end‑to‑end, address objections early, and proactively reduce churn to keep customers satisfied and loyal.
• Grow revenue within accounts through relevant upsell and cross‑sell strategies aligned to customer objectives.
• Create territory plans & account maps for strategic customers; prioritize opportunities by close date, deal size, and fit.
• Collaborate cross‑functionally with Sales, Product, and Ops; share client insights and market trends to shape roadmaps.

You’ll be joining a high‑trust, high‑standards team where you’ll contribute ideas, support peers, and continuously improve our processes.

What You’ll Bring

• Warm, empathetic communication - you build rapport quickly and manage stakeholder expectations with confidence.
• 2-3 years Sales experience as a minimum
• 3 days hybrid Central London
• Proven negotiation & objection‑handling skills with a customer‑first mindset.
• Commercial intuition - grasp of sales strategies, customer needs, and basic market analysis.
• Pipeline discipline - you prioritize by impact (close date, ARR, likelihood) and maintain spotless CRM hygiene.

Why Join Us

• Uncapped earnings: £50k base + £35k OTE, uncapped.
• Real impact: You’ll deepen relationships across a loyal, global customer base with strong inbound momentum.
• Momentum & innovation: New product suite, strong brand, and leadership position in our category.
• Growth environment: Structured onboarding, ongoing training, and room to expand your scope as we scale fast.
• No corporate drag: A pragmatic, product‑led culture focused on outcomes and customer value.

Apply now.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

04-02-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English