Junior Account Manager (HF1315632)

Job description

Junior Account Manager - Software £32k Base + £12k OTE (£44k Year 1) - Full Training

Join a company whose product is the #1 developer tool in its category globally, trusted by 90% of the FTSE 500 and responsible for £35m+ revenue built almost entirely through inbound demand.

With a new product suite launching and major investment in customer growth, we’re expanding our Account Management function - and this is the perfect entry‑level role for someone who loves nurturing relationships and supporting customers.

If you want a people‑focused role in a fast‑scaling tech business (without the corporate vibe), keep reading.

What You'll Do

• Manage and nurture a large portfolio of existing customer accounts
• Guide customers through renewals, expansions, and general support queries
• Build strong relationships via email and phone—warm conversations, not cold sales
• Identify genuine upsell and cross‑sell opportunities through natural relationship‑building
• Maintain a clean and accurate pipeline in Salesforce
• Gather customer feedback and collaborate with Product, Sales, and Ops
• Create simple territory plans and account maps for key clients
• Stay up to date with product knowledge and customer needs (full training included)

What You’ll Bring

• A warm, empathetic communication style
• Excellent organisation and attention to detail
• Confidence speaking to customers and solving problems
• Ability to prioritise tasks in a busy environment
• A collaborative mindset and willingness to learn
• Interest in tech/software

What You’ll Get

• £32k base + £12k OTE (realistic, not inflated)
• Comprehensive onboarding + ongoing customer success and product training
• A supportive, non‑corporate team culture
• Career progression into senior CS, account management, renewals, or sales
• Experience working with global enterprise customers
• A role in a business with huge momentum and future growth

You’re not joining a chaotic start up or a slow corporate.

You’re joining a market leader with a decade of strong inbound demand - and you’ll be part of the team that deepens those relationships as the company scales fast.

It’s a people‑centric role with big learning opportunities and genuine impact.

If you’re ready to start a career in tech with a company on the rise - apply now.

We welcome applicants from all backgrounds, experiences, and perspectives.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

03-02-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English