Key Account Manager

Heaven Gifts is looking for a Key Account Manager

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Job description

Key Responsibilities：

Develop and execute prospection & acquisition strategies for new key accounts in modern trade, supermarkets, and distribution networks
Set and own volume/revenue targets by channel (including supermarkets, hypermarkets, cash & carry, wholesalers) and by account
Build, manage and grow a high-value portfolio of key accounts across retail and distribution channels
Ensure excellent customer satisfaction, strong partnerships, and long-term loyalty
Coordinate full pre- and post-sales support, execution in-store/wholesale, and swift issue resolution
Analyse key account performance, category trends, market dynamics, and competitors; deliver actionable insights
Monitor and report regularly on market/competitor activity across supermarket and distribution sectors
Manage the business like a standalone unit – full accountability for revenue, costs, ROI, trade spend, and profitability
Evaluate marketing/trade/promotional activities and recommend data-driven improvements for maximum impact

Requirements：

Degree educated (Business/Marketing/Economics preferred)
Significant experience (typically 3–8+ years) in Key Account / Channel Management within FMCG or Tobacco industry – essential experience managing supermarket/modern trade accounts and/or distributors/wholesalers in a similar role
Professional-level English (fluent business communication)
Strong entrepreneurial mindset and results orientation
Proven ability to deliver client-focused solutions and drive growth in retail and distribution environments
Excellent analytical skills, numerical fluency, and data-driven decision making
Outstanding communication, negotiation, influencing, and stakeholder management skills at all levels
Hands-on, resilient, and thrives in a fast-paced, target-driven commercial setting

Full-time jobs | Secondary School

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