E-commerce Operator

Job description

E-commerce Operator

Full-time – London W11

Keiko Uchida is one of Notting Hill’s most iconic stores, specialising in the finest Japanese

teas and ceramics, and an international name for online customers. With decades of

experience as a tea master, Keiko Uchida set up the Japanese tea studio in 2015, going on to

create her renowned Tea Ceremony Workshops, and introducing clients to the Art of Tea

and her expert knowledge of Matcha. Celebrated for its focus on Japanese culture, the

business has an exceptional international customer base.

We are now looking for an energetic and experienced E-commerce Operator to join the

small-scale team at the store - overseeing and driving our e-commerce business forward,

managing and developing the company’s website, taking responsibility for the online orders,

handling analytics and reporting, and looking after online queries.

Such a multi-disciplinary role will suit someone attracted to the working environment of a

fast-growing small company, and the challenge of the range of responsibilities that such a

situation provides.

The key areas of responsibility are as follows –

• Managing and developing online store, using Shopify, including apps

• Registering new items, editing descriptions and notes

• Applying prices, maintaining pricing systems (eg VAT)

• Writing and editing meta descriptions / URLs

• Photography and image editing (Photoshop)

• Managing online orders

• Dispatching online orders (ordering / packing / registrations)

• Website management and development (stock monitoring, layout etc)

• Newsletter management

• Financial administration (VAT / organic certification)

• Managing Google business profile / analytics

• Providing customer support / online queries

Experience Required

The post will require at least 1 year’s e-commerce experience, gained using Shopify in a

commercial environment, and fluency in Photoshop / Canva / Illustrator. We are looking for

someone with a real knowledge of how to run an online store, confident with order

processes and the ecosystem, including analytics and financial reporting. Website

management skills will be second nature and good photography skills a valuable asset. If you

have international shipment expertise, all the better.

For the right person it’s a first-class opportunity, taking on a wealth of responsibilities in a

fast-growing company that’s one of the most successful – and delightful – cultural icons in

Notting Hill. The package is dependent on experience. Working hours 9.00 to 6.00 (1 hour

break) working in-store.

To apply, please send us your CV to - office@nishura.com - accompanied by a short film

(MP4 up to 60 seconds) telling us something about yourself and what you have to offer.

Keiko Uchida

120 Talbot Road

London W11 1JR

keikouchida.com

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

04-02-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English