Technical Account Manager

Job description

We are offering an exciting opportunity for a Technical Account Manager to join a growing and well-established organisation. The role offers a competitive salary, company car, bonus scheme, additional annual leave accrued with length of service, alongside other company benefits! You will become part of a developing workforce alongside industry leaders who have been at the forefront of chemical manufacturing for over 50 years.

This role is ideal for a Technical Account Manager who is passionate about supporting clients, delivering excellent account management, and enjoys hands-on involvement with equipment, including servicing and technical support.

As a Technical Account Manager, you will be responsible for managing, developing, and strengthening customer relationships, while providing technical expertise across service visits, technical service delivery, and account management within the Laundry Division.

Key Responsibilities for Technical Account Manager:

• Manage, develop, and enhance customer relationships across designated accounts
• Carry out service repairs on company equipment while monitoring quality and cost
• Effectively manage and grow new and existing client relationships
• Achieve agreed sales targets for assigned accounts
• Promote additional services, demonstrating strong knowledge of equipment and servicing requirements
• Provide technical support to meet business objectives and ensure high levels of customer satisfaction
• Support the acquisition of new accounts and deliver training to customers and colleagues
• Monitor and improve commercial performance, ensuring account summaries are accurate and up to date

Requirements & Qualifications for Technical Account Manager:

• Ability to travel throughout the Northeast and Central Scotland, with overnight stays as required
• The ability to work autonomously and be motivated to build strong customer relationships.
• Experience within the commercial laundry industry and/or strong knowledge of equipment and servicing requirements with an understanding of electrical and mechanical components is desirable.

For further information or to be considered for the role of Technical Account Manager, please click on the link below to apply directly, or contact Kate Wadsworth at E3 Recruitment on 01484 645269.

Extra information

Status

Open

Education Level

Secondary School

Location

Newcastle Upon Tyne

Type of Contract

Full-time jobs

Published at

04-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English