Wholesale Account Executive

Job description

JOB DESCRIPTION – WHOLESALE EXECUTIVE

Department: International Wholesale

Reports to: International Wholesale Manager

Role Purpose

The Wholesale Assistant supports the International Wholesale Manager in the day-to-day operational and administrative management of the international wholesale business.

This role is essential to ensure smooth execution across logistics, invoicing, CRM management and client support, allowing the Wholesale Manager to focus on commercial strategy and key accounts.

Key Responsibilities

Sales Administration & Documentation

• Prepare and manage invoices, delivery notes and credit notes
• Ensure consistency between deliveries, billing and financial records
• Coordinate with the finance team regarding payments, discrepancies and credit notes
• Maintain accurate and well-organized wholesale documentation

 

Shipping & Logistics Support

• Coordinate and monitor international shipments
• Act as a key point of contact with freight forwarders, warehouses and logistics partners
• Track deliveries and proactively resolve shipping issues or delays
• Prepare and manage shipping documentation (packing lists, AWB, BL and related documents)

 

CRM & Data Management

• Manage and update the CRM system (Zedonk):
• Client accounts and contact details
• Shipment, delivery and invoicing data
• Ensure data accuracy and consistency across systems
• Support ongoing optimization of CRM processes and reporting

Wholesale Customer Support

• Act as an operational point of contact for international wholesale clients
• Respond to client requests related to deliveries, invoicing, returns and credit notes
• Coordinate internally to ensure timely and professional issue resolution

 

Reporting & Commercial Support

• Prepare wholesale operational reports (shipments, deliveries, returns, invoicing)
• Support sell-in / sell-out tracking if needed
• Assist during markets, sales periods and showroom appointments when required

 

Process & Team Support

• Contribute to continuous improvement of wholesale operational processes
• Support cross-functional collaboration with sales, finance and supply chain teams
• Help ensure clear communication across all wholesale stakeholders

Profile & Skills

Experience

• Previous experience in a Wholesale Assistant, Sales Administration, Operations or Supply Chain role
• Experience within an international wholesale environment is a strong plus

 

Technical Skills

• Experience using a CRM or ERP system (Zedonk is a strong advantage)
• Strong Excel / Google Sheets skill
• Solid understanding of wholesale operations, logistics and invoicing processes

 

Languages

• Fluent English required

 

Soft Skills

• Highly organised, detail-oriented and reliable
• Strong multitasking and prioritisation skills
• Proactive and solution-oriented mindset
• Strong communication and customer service skills
• Comfortable working in a fast-paced, international environment

Role Impact

• Smooth and efficient wholesale operations on a daily basis
• Well-managed international shipments and accurate documentation
• Reliable, up-to-date CRM data supporting commercial decisions
• High-quality operational support for international wholesale clients
• Strong day-to-day support to the International Wholesale Manager

 

Salary & Contract

• Salary: €28,000 gross per year + bonus on target achievement
• Contract type: Permanent / Fixed-term / Friday working from home
• Start date: As soon as possible
  

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

04-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English