Store Manager

Max Mara Fashion Group is looking for a Store Manager

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Job description

We are looking for a full-time Store Manager for our Marella store in Belfast.

Main Responsibilities:

Manages, coordinates, motivates the sales team to meet sales objectives by training and mentoring staff;
Responsible for recruiting, supervising and appraising staff;
Enhances the team's knowledge in terms of product and service, using the tools and systems provided;
Responsible for managing budgets and setting/meeting sales targets;
Undertakes store administration duties such as managing store budgets and updating store reports;
Delivers excellent service to ensure high levels of customer satisfaction;
Deals with customer queries and complaints;
Proactively suggests strategies to attract new customers, expand store traffic, and enhance brand awareness in the market;
Actions pricing strategies according to Head Office guidance and oversees stock control;
Liaises with HQ;
Acts as ambassador of the customer-centric logic within the store;
Works in compliance of HQ corporate guidelines and procedures;

Ideal Candidate will have:

High school diploma or equivalent qualification;
Bachelor’s degree is a plus;
Significant past experience as store manager in the fashion/luxury industry;
Experience with contemporary brands is a plus
Excellent selling skills;
Strong analytical skills. Ability to analyze store KPIs and produce synthetic feedbacks for the HQ;
Strong leadership, customer service-orientation and customer management abilities;
Excellent communication and interpersonal skills;
Fluent in English;
Ability to use digital devices, and programs Microsoft Excel and Word;

Belfast | Retail Jobs | Full-time jobs | Secondary School

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