ServiceNow Architect

Job description

We are hiring a ServiceNow Architect for a UK-based enterprise / public sector programme that is currently in tender phase.

The selected architect will join at project kick-off and take ownership of the ServiceNow architecture throughout delivery.

Responsibilities (post-award)

• Own and define the end-to-end ServiceNow platform architecture
• Establish architecture standards, design principles, and governance
• Lead solution design across ITSM / ITOM / CSM and custom modules
• Design and oversee integrations (APIs, MID Server, enterprise systems)
• Work closely with delivery teams, stakeholders, and vendors
• Ensure scalability, security, and compliance within a regulated environment
• Provide architectural guidance across the full delivery lifecycle

Required experience

• Proven experience as a ServiceNow Architect / Solution Architect
• Strong background in enterprise-scale ServiceNow implementations
• Deep understanding of: ServiceNow platform architecture, CMDB, workflows, data model, Integration and security concepts
• Experience working in SI-led or multi-vendor delivery environments
• Strong stakeholder communication skills

This contract role is conditional on successful tender award.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

05-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English