Renewal Account Manager

Job description

Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath.

As a Renewals Account Manager, you will play a crucial role in renewing and extending active customer contracts.

This is a hybrid role, where you will be expected to be in the Bath office 2 days per week.

This company offer excellent growth opportunities and progression.

Responsibilities & day to day duties

As a Renewals Account Manager, you will be responsible for:

• Ensure timely renewals within a four-month window, including holding handover and renewal meetings.
• Send professional, high-quality renewal proposals and identify upsell opportunities.
• Deliver renewal and revenue targets on a monthly basic
• Maintain accurate records through CRM applications and deliver timely weekly reports.
• Successfully handover renewed customers back to the Customer Success team.

Skills & experience required.

• Account Management or Renewal or Sales experience, within software desirable
• Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence.
• Self-motivated, inquisitive, and performance-driven with a positive attitude.
• Comfortable with MS Office suite and CRM systems.

Benefits

• Salary of up to £35,000
• Commission circa £24,000 a year
• Hybrid opportunity – 2 days per week in the office
• 25 days AL + BH and 1 extra for your birthday
• Optional private medical cover
• Standard Nest pension scheme with employer contributions
• Cycle to work scheme

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.

While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

Extra information

Status

Open

Education Level

Secondary School

Location

Bath

Type of Contract

Full-time jobs

Published at

09-02-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English