Key Account Manager

Job description

• Location: West Midlands (with UK & occasional overseas travel)
• Reporting to: Commercial Director / Business Unit Manager

An established and growing fresh produce business is looking to bring an experienced Account Manager into their team, to take ownership of a designated product category and key customer portfolio. This role will allow you to take full responsibility for sales performance, margins, ranging, promotions and category development, working closely with customers, suppliers and internal teams.

You will manage customer relationships and P&L performance for your category, using data-led insight to drive profitable growth. The role combines commercial management, category strategy, NPD involvement and customer-facing leadership.

Key Responsibilities:

• Full ownership of customer relationships and P&L for your product category

• Deliver sales, margin and gross trade profit in line with agreed budgets

• Develop and implement category strategies using market, consumer and demographic data

• Lead and contribute to category reviews with customers, including recommendations on NPD, promotions, merchandising and packaging

• Manage ranging, pricing, promotional activity and performance analysis

• Identify and develop new customer and market opportunities

• Work closely with procurement to ensure accurate margin forecasts and strong supplier performance

• Support and deliver New Product Development in line with internal processes

• Prepare and present commercial proposals and category plans to customers and internal stakeholders

• Manage and mentor account managers, executives or assistants within the category

• Travel within the UK and overseas as required

About You

• Proven experience in an Account Manager or Category-focused commercial role, ideally within FMCG

• Strong commercial acumen with experience managing P&L and budgets

• Confident in using data and insight to inform decision-making and strategy

• Experienced in building and maintaining strong customer and supplier relationships

• Comfortable presenting to senior stakeholders and customers

• Highly organised, proactive and able to manage multiple priorities

This is a great chance to take on a commercially influential role with real ownership and visibility, with the opportunity to shape category strategy and drive growth. If you thrive on working in a busy, collaborative and cross-functional working environment then this is an excellent next step.

Extra information

Status

Open

Education Level

Secondary School

Location

West Midlands

Type of Contract

Full-time jobs

Published at

09-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English